SALES POLICY

Privacy Policy
InukoNeko is a company committed to the protection of personal data. We are committed to ensuring the highest level of protection for your personal data in compliance with applicable law and the "General Data Protection Regulation".

 

Data controller
Personal data collected on this website is stored in a computerized database on the Wix platform:

Address: 500 Terry A François Blvd San Francisco, CA 94158
Telephone number: +1 415-639-9034.

 

Purpose of data processing
The personal data collected is used to manage and dispatch orders, manage customers and customer support, manage blog comments and product reviews, display proposals for additional product purchases, connect to private areas, send order tracking emails, send responses to contact forms, send promotional offers by email, send newsletters by email.

 

Some data is collected automatically as a result of your actions on the site, in order to measure the audience (number of pages viewed, number of visits to the site, products consulted, etc.) or is necessary for the prevention and resolution of technical incidents.

 

Data collected
The personal data collected and processed includes your surname, first name, title, e-mail address, password, telephone number, IP address, postal address, avatar, pseudonym, website, order history and connection data.

 

No banking data is kept apart from payment history (order reference and payment status only), which is necessary for processing disputes and preventing and resolving technical incidents.

 

We undertake to collect only the minimum amount of data necessary for the proper functioning of the service provided by this website. The compulsory or optional nature of the data collected is indicated at the time of entry by the words "Compulsory" (or any other appropriate visual indicator such as an asterisk or an element in bold) or "Optional".

 

Retention period
Data is kept for the duration of the service's use, then archived for a further period in line with legal prescription and retention periods for strictly limited purposes authorized by law (payment, warranty, disputes, etc.). Once this period has elapsed, the data is deleted.

 

Location & hosting of collected data
The data collected is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell you our products and services. Your data may be stored via Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our platform and its service providers.

 

Recipients
The data collected is intended for our sales, marketing and technical departments. It is also transmitted to the following third parties: in their capacity as technical operators.

 

Withdrawal of consent
You may at any time withdraw your consent to the use of your personal data that is not essential for the proper use of the service provided by this website by using the online form for the withdrawal of data that you have communicated to us via the forms present on the site. 

 

Right of access
You may exercise your right to access and rectify your personal data. This right can be exercised by post to InukoNeko, 98 bis avenue des Chalets - 31140 Launaguet, or electronically via the online form or by logging in to your account.

Translated with DeepL.com (free version)